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Product is shipped by a ground carrier (UPS, DHL etc.), or common carrier (semi truck), depending on the weight of your product. If product is ground shipped, it will arrive in one or more boxes. If the item is shipped via semi truck, it will arrive on a pallet with packing material. Products can be very heavy and need to be handled with extreme care. When unpacking or moving items, additional people may be necessary for handling, unpacking, or movement of items. Customer is responsible for unpacking shipment, disposing of packing materials and inspecting for damage. Contact must be made to Potteryland Inc. or Potteryland-Online.com within 48 hours if item is damaged or missing parts. Proof of damage may be necessary, and customer may need to photograph damage. Truck Symbols Since we carry products from manufacturers accross the United States, we have provided different symbols for each of our manufacturers, so that the customer can choose products from the same manufacturer to avoid separate shipping charges. Each truck represents a different manufacturer, for example if you purchase a product with a green truck in the description page and a product with a red truck in the description page, you would incur two separate shipping charges.
Shipping Zones Prices are estimates only. Shipping charge is to be calculated at time of checkout.  Zone 3 - Shipping cost range from $10 - $500  Zone 2 - Shipping cost range from $10 - $450  Zone 1 - Shipping cost range from $8 - $400 *Shipping rates may increase, and are subject to change without notice, if there is a problem with a shipping price you will be contacted within 24 hours of your purchase.
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